Privacy Policy

This Privacy Policy explains how Metal Lantern Wellness handles personal data collected through metallanternstamp.study in connection with our retirement wellness resort services.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01

Data We Collect

We may collect identifiers such as name and contact details, booking or enquiry information, communication content, device and browser data, usage records, and any other information you choose to provide in connection with our retirement wellness resort services.

The categories collected depend on how the site is used and what information is submitted.
02

How We Collect Data

We collect personal data directly from you when you submit forms, make enquiries, or communicate with us. We also receive certain technical and usage data automatically from your device and browser, and may obtain limited information from service providers that help us operate the website and manage requests.

Information may come from direct submissions, site activity, and service-related communications.
03

Types of Cookies

Our site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Some cookies are session-based and expire when you close your browser, while others remain on your device for a longer period.

We use a limited set of cookies for operation, preferences, and basic analytics.
04

Cookie Controls

You may manage cookies through your browser settings and, where available, any on-site preference tools. If you block certain cookies, some parts of the website may not function as intended.

Browser settings and device controls can be used to limit or remove cookies.
01

How We Use Data

We use personal data to respond to enquiries, manage bookings or service requests, operate and secure the website, improve site performance, maintain records, communicate with users, and comply with legal obligations. We may also use data to prevent misuse, investigate incidents, and support internal administration.

Processing is limited to operational needs and the purposes described here.
02

Service Providers

We may share personal data with hosting, security, analytics, communications, and administrative service providers that support our website and operations. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality safeguards.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosures

We may disclose personal data where required to comply with law, court orders, regulatory requests, or other legal process, and where necessary to protect our rights, users, or property.

Disclosure to public bodies is limited to lawful requests and compliance obligations.

Subject to legal limits, you may ask to access, correct, or delete personal data we hold about you, and you may object to or restrict certain processing where applicable. Some requests may be declined if we must keep the information for legal, security, or operational reasons.

Available rights depend on the nature of the data and applicable law.

To protect privacy and security, we may ask for information needed to verify your identity and understand your request. We will review requests within a reasonable period and respond in accordance with applicable law.

We may need to confirm identity before acting on a request.

We retain personal data for the period needed to provide services, handle enquiries, meet operational requirements, and satisfy legal, accounting, or dispute-related obligations. When data is no longer needed, we delete it or de-identify it where practical.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.

We may revise this policy from time to time to reflect operational or legal changes.
Privacy Contact

Contact Information

Email contact
Telephone contact
+65 9014 2495
Mailing address
6, Nassim Rd, Singapore, SG
Privacy enquiries

Use the contact details below for questions about this policy or our handling of personal data.